Delivery

Last Updated: 25/10/2026

Where we deliver

We ship from the United Kingdom and deliver to addresses in the UK and worldwide. Every order is packed by us, in the workshop where the parts are printed.

Delivery charges

  • United Kingdom: £2.99 flat rate per order.

  • Rest of the world: £12.99 flat rate per order.

The exact charge for your address is confirmed at checkout before you pay. All prices and delivery charges are shown in GBP (£) and include any applicable taxes.

Dispatch times

We dispatch orders within 1 to 2 working days of receiving cleared payment. Orders placed at a weekend or on a public holiday are processed on the next working day. Payment must be received before goods are shipped.

If you have ordered several items, they are normally sent together in one parcel.

Delivery times

Delivery after dispatch depends on the service used and the destination — the options and costs shown at checkout are the ones that apply. Unless we agree a different date with you, we deliver within 30 days of your order.

Tracking your order

When your order is dispatched we email you a tracking link, and you can follow the order from your account page at any time.

If something goes wrong

The goods remain our responsibility until they are in your hands, so if a parcel is lost or damaged in transit it is our problem to resolve, not yours.

If your order has not arrived when expected, or arrives damaged, email [email protected] with your order number and we will take it up with the courier. If you receive a faulty, damaged, or incorrect item, please contact us within 5 days of receiving your order so we can arrange a replacement or refund.

Changing your address or cancelling

If you need to change the delivery address, contact us as soon as possible — we can amend an order at any point before it is dispatched. Orders may be cancelled before dispatch by contacting our support team; once an order has been dispatched, a cancellation is handled as a return under our Returns Policy.

Questions

Email [email protected] and we will reply within 24–48 business hours. Support hours are Monday to Friday 9–5 and Saturday 9–5; we are closed on Sunday.

Your statutory rights, including the 14-day right to cancel and your rights if goods are faulty, are set out in our Returns Policy and Terms and Conditions.